terms & conditions
Sales
Payments are handled by Paypal. When you click 'pay' at the Paypal checkout you offer to buy the goods at
the prices indicated, including the postage and packaging charges that apply to your purchase.
Prices indicated beside each individual product do not include P&P - this is added at checkout.
Your order will usually be despatched within 7 days but please allow up to 21 days for UK orders,
up to 28 days for overseas orders. (If you require an item urgently contact Alison to check delivery times.)
If there are any problems with fulfillment of your order Alison will endeavour to contact you as
soon as possible.
If you do not want to order through the website or want to pay by cheque please call or email Alison to
make arrangements.
Data Protection We guarantee to use any information you give us for the purpose of dealing with your order or mailing news to you about events in which Alison is participating only. We will not pass any of your details to any third party for any reason. You can unsubscribe from newsletters at any time by emailing or telephoning Alison.
Cancellation of orders/Returns Under consumer protection legislation you have the right to cancel your order and receive a full refund if, for any reason you are not completely satisfied with your purchase from this website, or the goods are found to be damaged. To cancel an order please contact Alison any time from placing the order to 7 working days after receipt of the goods. Customers must take reasonable care when returning items to ensure that they are securely packaged and clearly addressed. Please also obtain a certificate of posting. Alison can not be held liable for items lost or damaged in the post. Returns are sent at customers expense. In the unlikely event that goods are found to be faulty return costs will be refunded. Always use the least expensive method of returning faulty items. Once Alison has received and verified the returned item she will initiate a refund or replacement. This does not affect your statutory rights.
Commissions Individual arrangements for commissions for original work are made directly with Alison at the time of order. If you change your mind about a commission you can cancel your order up to the week before the agreed delivery date but as much warning as possible is appreciated. Deposits for commissions and delivery arrangemnts are made at the time of ordering.
Copyright The Copyrights to all images and all content on this website are the property of Alison Strachan. You must obtain consent in writing from her should you wish to use, reproduce, modify or distribute images (or part images) from this site.
Data Protection We guarantee to use any information you give us for the purpose of dealing with your order or mailing news to you about events in which Alison is participating only. We will not pass any of your details to any third party for any reason. You can unsubscribe from newsletters at any time by emailing or telephoning Alison.
Cancellation of orders/Returns Under consumer protection legislation you have the right to cancel your order and receive a full refund if, for any reason you are not completely satisfied with your purchase from this website, or the goods are found to be damaged. To cancel an order please contact Alison any time from placing the order to 7 working days after receipt of the goods. Customers must take reasonable care when returning items to ensure that they are securely packaged and clearly addressed. Please also obtain a certificate of posting. Alison can not be held liable for items lost or damaged in the post. Returns are sent at customers expense. In the unlikely event that goods are found to be faulty return costs will be refunded. Always use the least expensive method of returning faulty items. Once Alison has received and verified the returned item she will initiate a refund or replacement. This does not affect your statutory rights.
Commissions Individual arrangements for commissions for original work are made directly with Alison at the time of order. If you change your mind about a commission you can cancel your order up to the week before the agreed delivery date but as much warning as possible is appreciated. Deposits for commissions and delivery arrangemnts are made at the time of ordering.
Copyright The Copyrights to all images and all content on this website are the property of Alison Strachan. You must obtain consent in writing from her should you wish to use, reproduce, modify or distribute images (or part images) from this site.